@font-face { font-family:'Sora'; font-style:normal; font-weight:600; font-display:swap; src:url('/assets/fonts/sora-600.woff2') format('woff2'); }
  @font-face { font-family:'Sora'; font-style:normal; font-weight:700; font-display:swap; src:url('/assets/fonts/sora-700.woff') format('woff'); }
  @font-face { font-family:'Inter'; font-style:normal; font-weight:400; font-display:swap; src:url('/assets/fonts/inter-400.woff2') format('woff2'); }
  @font-face { font-family:'Inter'; font-style:normal; font-weight:600; font-display:swap; src:url('/assets/fonts/inter-600.woff') format('woff'); }

  :root{
    /* brand chrome — pinned to the live site's fixed light identity, never inverts */
    --brand-bg:#ffffff;
    --brand-text:#0b0f17;
    --brand-muted:#535863;
    --brand-border:#e4e5ea;
    --brand-accent:#ff2aa6;
    --brand-accent-2:#d91a87;
    --brand-indigo:#4f47eb;

    /* content tokens — these do adapt to viewer theme */
    --bg:#ffffff;
    --surface:#f6f5fb;
    --surface-2:#f6f5fb;
    --pink-soft:#ffe6f5;
    --text:#0b0f17;
    --muted:#535863;
    --muted-2:#64748b;
    --border:#e3e1ee;
    --accent:#ff2aa6;
    --accent-2:#d91a87;
    --indigo:#4f47eb;
    --focus:#4f47eb;
    --shadow:0 1px 2px rgba(11,15,23,.04), 0 8px 24px -12px rgba(11,15,23,.12);
  }

  /* Disguised Alpha has no dark mode — the real site is a fixed light identity
     (only the ticker and footer are dark, and those are pinned separately below).
     This page intentionally does not adapt to the viewer's OS/theme preference,
     so it always matches the brand instead of inventing a look that doesn't exist. */
  :root[data-theme="dark"],
  :root[data-theme="light"]{
    --bg:#ffffff; --surface:#f6f5fb; --surface-2:#f6f5fb; --pink-soft:#ffe6f5; --text:#0b0f17;
    --muted:#535863; --muted-2:#64748b; --border:#e3e1ee;
    --accent:#ff2aa6; --accent-2:#d91a87; --indigo:#4f47eb; --focus:#4f47eb;
    --shadow:0 1px 2px rgba(11,15,23,.04), 0 8px 24px -12px rgba(11,15,23,.12);
  }

  *{ box-sizing:border-box; }
  html,body{ margin:0; padding:0; }
  body{
    background:var(--bg);
    color:var(--text);
    font-family:'Inter', system-ui, -apple-system, sans-serif;
    font-size:16.5px;
    line-height:1.55;
    -webkit-font-smoothing:antialiased;
  }
  img{ max-width:100%; display:block; }
  a{ color:inherit; }
  h1,h2,h3{ font-family:'Sora', system-ui, sans-serif; text-wrap:balance; margin:0; letter-spacing:-.01em; }
  .kicker{
    display:inline-flex; align-items:center; gap:.5em;
    font-size:.75rem; font-weight:600; letter-spacing:.14em; text-transform:uppercase;
    color:var(--accent-2);
  }
  .kicker::before{ content:""; width:1.4em; height:2px; background:linear-gradient(90deg,var(--accent),var(--accent-2)); border-radius:2px; }
  .wrap{ max-width:1180px; margin:0 auto; padding:0 24px; }
  .mono{ font-family: ui-monospace, "SF Mono", "Space Mono", Menlo, monospace; font-variant-numeric:tabular-nums; }

  /* ---------- brand chrome ---------- */
  /* promo ticker — brand-fixed black (#05070C), never inverts with viewer theme */
  .ticker{
    background:#05070c; color:#fff; overflow:hidden;
    font-size:.72rem; font-weight:600; letter-spacing:.06em; text-transform:uppercase;
  }
  .ticker__track{
    display:inline-flex; align-items:center; white-space:nowrap;
    padding:8px 0; will-change:transform;
    animation:ticker-scroll 38s linear infinite;
  }
  .ticker__seq{ display:inline-flex; align-items:center; gap:30px; padding-right:30px; }
  .ticker__seq > span{ display:inline-flex; align-items:center; gap:8px; }
  .ticker__pill{
    background:linear-gradient(90deg,#ff2aa6,#d91a87); color:#fff; font-weight:700;
    padding:4px 14px; border-radius:200px;
  }
  .ticker .hl{ color:#ff2aa6; font-weight:700; }
  .ticker__dot{ color:#ff2aa6; font-size:.5rem; }
  @keyframes ticker-scroll{ from{ transform:translateX(0); } to{ transform:translateX(-50%); } }
  @media (prefers-reduced-motion:reduce){ .ticker__track{ animation:none; } }

  header.nav{
    position:sticky; top:0; z-index:40;
    background:var(--brand-bg); border-bottom:1px solid var(--brand-border);
  }
  .nav__row{
    max-width:1180px; margin:0 auto; padding:12px 24px;
    display:flex; align-items:center; gap:28px;
  }
  .nav__brand img{ height:38px; width:auto; }
  .nav__menu{ display:flex; align-items:center; gap:22px; list-style:none; margin:0; padding:0; flex:1; }
  .nav__menu a{
    text-decoration:none; color:var(--brand-text); font-size:.93rem; font-weight:500;
    display:inline-flex; align-items:center; gap:6px; white-space:nowrap;
  }
  .nav__menu a.current{ color:var(--brand-accent); font-weight:600; }
  .nav__badge{
    font-size:.62rem; font-weight:700; letter-spacing:.04em; color:#fff;
    background:linear-gradient(135deg,var(--brand-accent),var(--brand-accent-2));
    padding:2px 6px; border-radius:200px;
  }
  .nav__right{ display:flex; align-items:center; gap:16px; }
  .nav__search{
    display:flex; align-items:center; gap:8px;
    border:1px solid var(--brand-border); border-radius:200px;
    padding:7px 14px; color:var(--brand-muted); font-size:.85rem;
  }
  .nav__search input{ border:0; outline:0; background:transparent; font-size:.85rem; width:150px; font-family:inherit; color:var(--brand-text); }
  .nav__icon{ color:var(--brand-text); position:relative; }
  .nav__cart-count{
    position:absolute; top:-6px; right:-8px; background:var(--brand-accent); color:#fff;
    font-size:.62rem; font-weight:700; line-height:1; padding:2px 5px; border-radius:200px;
  }
  @media (max-width:900px){ .nav__menu, .nav__search{ display:none; } }

  /* ---------- hero ---------- */
  .hero{ background:var(--bg); border-bottom:1px solid var(--border); }
  .hero__inner{ padding:64px 0 48px; display:flex; flex-direction:column; align-items:flex-start; text-align:left; gap:16px; }
  .hero h1{ font-size:2.9rem; font-weight:700; max-width:16ch; }
  .hero p{ color:var(--muted); max-width:58ch; font-size:1.05rem; margin:0; }
  .pink{ color:var(--accent); }
  .hero__meta{ display:flex; flex-wrap:wrap; gap:8px 10px; color:var(--muted-2); font-size:.86rem; align-items:center; }
  .hero__meta .sep{ color:var(--accent); }
  .search-box{
    margin-top:8px; width:100%; max-width:560px; position:relative;
  }
  .search-box input{
    width:100%; font-family:inherit; font-size:1rem; color:var(--text);
    padding:15px 20px 15px 46px; border-radius:12px; border:1px solid var(--border);
    background:var(--bg); box-shadow:var(--shadow);
  }
  .search-box input:focus{ outline:2px solid var(--focus); outline-offset:1px; }
  .search-box svg{ position:absolute; left:16px; top:50%; transform:translateY(-50%); color:var(--muted-2); }
  .search-hint{ font-size:.8rem; color:var(--muted-2); }

  /* ---------- section headings ---------- */
  .sec-head{ display:flex; flex-direction:column; gap:12px; margin-bottom:30px; }
  .sec-head h2{ font-size:2.2rem; font-weight:700; }
  .sec-head p{ margin:0; color:var(--muted); font-size:1rem; max-width:60ch; }

  /* ---------- quick actions (self-service) ---------- */
  .quick{ padding:56px 0 24px; }
  .quick__grid{ display:grid; grid-template-columns:repeat(4,1fr); gap:16px; }
  @media (max-width:900px){ .quick__grid{ grid-template-columns:repeat(2,1fr); } }
  @media (max-width:560px){ .quick__grid{ grid-template-columns:1fr; } }
  .qcard{
    background:var(--bg); border:1px solid var(--border); border-radius:14px;
    padding:24px; display:flex; flex-direction:column; gap:10px; text-decoration:none; color:inherit;
    box-shadow:var(--shadow);
    transition:transform .15s ease, box-shadow .15s ease; position:relative;
  }
  .qcard:hover{ transform:translateY(-2px); }
  .qcard__icon{
    width:44px; height:44px; border-radius:50%; display:flex; align-items:center; justify-content:center;
    background:var(--pink-soft); color:var(--accent); flex-shrink:0;
  }
  .qcard h3{ font-size:1.02rem; font-weight:600; font-family:'Inter',sans-serif; }
  .qcard p{ margin:0; color:var(--muted); font-size:.87rem; flex:1; }
  .qcard__cta{ font-size:.85rem; font-weight:700; color:var(--accent); }
  .pill-new{
    position:absolute; top:16px; right:16px; font-size:.62rem; font-weight:700; letter-spacing:.04em;
    color:#fff; background:linear-gradient(135deg,var(--accent),var(--accent-2)); padding:3px 8px; border-radius:200px;
  }

  /* ---------- topics / chips ---------- */
  .topics{ padding:56px 0 8px; }
  .topics__layout{ display:grid; grid-template-columns:320px 1fr; gap:44px; align-items:start; }
  @media (max-width:960px){ .topics__layout{ grid-template-columns:1fr; gap:24px; } }
  .topics__intro{ display:flex; flex-direction:column; gap:14px; }
  .topics__intro h2{ font-size:2.2rem; font-weight:700; }
  .topics__intro p{ margin:0; color:var(--muted); font-size:.95rem; }
  .browse-all{ color:var(--accent); font-weight:700; font-size:.95rem; text-decoration:none; }
  .topics__main .search-box{ max-width:none; margin:0 0 6px; }
  .topics__main .search-hint{ display:block; margin-bottom:16px; }
  .chips{ display:flex; flex-wrap:wrap; gap:8px; margin-bottom:22px; }
  .chip{
    border:1px solid var(--border); background:var(--surface); color:var(--text);
    padding:8px 16px; border-radius:200px; font-size:.85rem; font-weight:500; cursor:pointer;
    font-family:inherit;
  }
  .chip[aria-pressed="true"]{
    background:linear-gradient(135deg,var(--accent),var(--accent-2)); border-color:transparent; color:#fff;
  }
  .chip:focus-visible{ outline:2px solid var(--focus); outline-offset:2px; }

  /* ---------- faq — two-column grid, circular toggles ---------- */
  .faq{ columns:2; column-gap:16px; margin-bottom:8px; }
  @media (max-width:700px){ .faq{ columns:1; } }
  details.faq__item{
    border:1px solid var(--border); border-radius:14px; background:var(--bg); padding:6px 20px;
    margin:0 0 14px; break-inside:avoid;
  }
  details.faq__item summary{
    list-style:none; cursor:pointer; padding:16px 44px 16px 0; position:relative;
    font-weight:600; font-size:.98rem; font-family:'Inter',sans-serif;
  }
  details.faq__item summary::-webkit-details-marker{ display:none; }
  details.faq__item summary::after{
    content:"+"; position:absolute; right:0; top:50%; transform:translateY(-50%);
    width:28px; height:28px; border:1px solid var(--border); border-radius:50%;
    display:flex; align-items:center; justify-content:center;
    font-size:1.05rem; font-weight:400; line-height:1; color:var(--muted-2);
  }
  details.faq__item[open] summary::after{
    content:"×"; background:var(--accent); border-color:var(--accent); color:#fff;
  }
  .faq__a{ margin:0 0 18px; color:var(--muted); font-size:.92rem; max-width:70ch; }
  .faq__cat-tag{ display:none; }
  .faq-empty{ display:none; color:var(--muted-2); font-size:.9rem; padding:18px 0; }

  /* ---------- contact form + sidebar ---------- */
  .helpdesk{ padding:56px 0 16px; }
  .helpdesk__grid{ display:grid; grid-template-columns:1.6fr 1fr; gap:28px; align-items:start; }
  @media (max-width:860px){ .helpdesk__grid{ grid-template-columns:1fr; } }
  .hp{ position:absolute; left:-9999px; top:auto; width:1px; height:1px; overflow:hidden; }
  .form-helper{ margin:12px 0 0; font-size:.8rem; color:var(--muted-2); text-align:center; }
  .support-status{
    margin:8px 0 0; font-size:.8rem; font-weight:600; color:var(--muted);
    display:flex; align-items:center; justify-content:center; gap:7px;
  }
  .support-status .dot{ width:8px; height:8px; border-radius:50%; background:var(--muted-2); flex-shrink:0; }
  .support-status.is-open .dot{ background:#16a34a; }
  .panel{ background:var(--surface); border:1px solid var(--border); border-radius:14px; padding:28px; }
  .panel h2{ font-size:1.3rem; font-weight:700; margin-bottom:6px; }
  .panel > p.lead{ color:var(--muted); font-size:.9rem; margin:0 0 22px; }
  .field-row{ display:grid; grid-template-columns:1fr 1fr; gap:14px; margin-bottom:14px; }
  @media (max-width:520px){ .field-row{ grid-template-columns:1fr; } }
  .field{ display:flex; flex-direction:column; gap:6px; margin-bottom:14px; }
  .field label{ font-size:.8rem; font-weight:600; color:var(--text); }
  .field small{ font-weight:400; color:var(--muted-2); }
  .field input, .field select, .field textarea{
    font-family:inherit; font-size:.92rem; color:var(--text); background:var(--bg);
    border:1px solid var(--border); border-radius:4px; padding:11px 13px;
  }
  .field input:focus, .field select:focus, .field textarea:focus{ outline:2px solid var(--focus); outline-offset:1px; }
  .field textarea{ resize:vertical; min-height:110px; font-family:inherit; }
  .file-drop{
    border:1px dashed var(--border); border-radius:4px; padding:16px; text-align:center;
    color:var(--muted-2); font-size:.85rem; cursor:pointer; background:var(--bg);
  }
  .btn{
    display:inline-flex; align-items:center; justify-content:center; gap:8px;
    border-radius:12px; padding:13px 22px; font-weight:600; font-size:.92rem; border:1px solid transparent;
    cursor:pointer; font-family:inherit; text-decoration:none;
  }
  .btn--accent{ background:linear-gradient(135deg,var(--accent),var(--accent-2)); color:#fff; width:100%; }
  .btn--ghost{ background:transparent; border-color:var(--border); color:var(--text); }
  .ticket-success{
    display:none; background:var(--surface-2); border:1px solid var(--border); border-radius:12px;
    padding:18px 20px; font-size:.9rem;
  }
  .ticket-success b{ font-family:'Sora',sans-serif; }

  .info-stack{ display:flex; flex-direction:column; gap:14px; }
  .info-card{
    background:var(--bg); border:1px solid var(--border); border-radius:12px; padding:18px 20px;
    display:flex; gap:14px; align-items:flex-start;
  }
  .info-card .ic{
    width:36px; height:36px; border-radius:50%; flex-shrink:0; display:flex; align-items:center; justify-content:center;
    background:var(--pink-soft); color:var(--accent);
  }
  .info-card h4{ margin:0 0 2px; font-size:.92rem; font-weight:600; font-family:'Inter',sans-serif; }
  .info-card p{ margin:0; font-size:.84rem; color:var(--muted); }
  .info-card a{ text-decoration:none; color:var(--accent); font-weight:600; }
  .trust-list{ list-style:none; margin:0; padding:0; display:flex; flex-direction:column; gap:9px; }
  .trust-list li{ display:flex; gap:8px; font-size:.85rem; color:var(--muted); align-items:flex-start; }
  .trust-list svg{ color:var(--indigo); flex-shrink:0; margin-top:2px; }
  .compliance-note{ font-size:.78rem; color:var(--muted-2); border-top:1px solid var(--border); padding-top:14px; margin-top:4px; }
  .compliance-note a{ color:var(--indigo); font-weight:600; text-decoration:none; }

  /* ---------- compliance line (above footer) ---------- */
  .ruo-line{ padding:24px 0 48px; }
  .ruo-line p{
    margin:0; border:1px dashed var(--border); border-radius:12px; padding:16px 20px;
    font-size:.85rem; line-height:1.6; color:var(--muted);
  }
  .ruo-line b{ color:var(--text); }

  /* ---------- footer — brand-fixed dark (#05070C), never inverts with viewer theme ---------- */
  footer.foot{ background:#05070c; color:#fff; padding-top:64px; }
  .foot__grid{ display:grid; grid-template-columns:repeat(4,1fr); gap:32px; padding-bottom:44px; }
  @media (max-width:760px){ .foot__grid{ grid-template-columns:repeat(2,1fr); } }
  .foot__col h5{ font-size:.74rem; font-weight:700; letter-spacing:.12em; text-transform:uppercase; color:#ffffff; margin:0 0 16px; }
  .foot__col ul{ list-style:none; margin:0; padding:0; display:flex; flex-direction:column; gap:11px; }
  .foot__col a{ text-decoration:none; color:#87888c; font-size:.87rem; }
  .foot__col a:hover{ color:#ff2aa6; }
  .foot__pay{
    background:#151416; border:1px solid #2a292c; border-radius:14px;
    display:flex; flex-wrap:wrap; align-items:center; gap:10px;
    padding:18px 22px; margin-bottom:26px;
  }
  .foot__pay .pay-label{
    font-size:.7rem; font-weight:700; letter-spacing:.16em; text-transform:uppercase;
    color:#87888c; margin-right:10px;
  }
  .pay-badge{
    background:#252328; border:1px solid #474647; border-radius:6px;
    padding:5px 12px; font-size:.72rem; font-weight:700; letter-spacing:.04em;
    text-transform:uppercase; color:#ffffff;
  }
  .foot__ruo{
    background:#1f0a1b; border-radius:12px;
    padding:16px 22px; margin-bottom:20px;
    font-size:.8rem; line-height:1.65; color:#bdbdbf;
  }
  .foot__ruo b{ color:#ff2aa6; }
  .foot__fda{ margin:0 0 36px; font-size:.78rem; line-height:1.65; color:#bdbdbf; max-width:80ch; }
  .foot__fda b{ color:#ffffff; }
  .foot__bottom{
    border-top:1px solid #1c1b1e; padding:24px 0 30px;
    display:flex; justify-content:space-between; align-items:baseline; gap:12px; flex-wrap:wrap;
    font-size:.72rem; letter-spacing:.05em; text-transform:uppercase; color:#87888c;
  }

  .flag-note{
    max-width:1180px; margin:0 auto 0; padding:10px 24px; font-size:.76rem; color:var(--muted-2);
  }
  @media (prefers-reduced-motion: reduce){ .qcard{ transition:none; } }

/* ---------- portal auth (login/signup) ---------- */
.auth-section{ padding:64px 0 96px; }
.auth-shell{ max-width:440px; margin:0 auto; }
.auth-shell .panel{ padding:32px; }
.form-error{
  background:#fdecea; border:1px solid #f5c2bd; color:#b42318;
  border-radius:8px; padding:10px 14px; font-size:.85rem; margin:0 0 18px;
}

/* ---------- ticket status pill — shared convention: any page rendering a
   ticket status badge should use these classes instead of inventing new
   ones. pink=open, amber=pending, green=resolved, gray=closed/internal. ---------- */
.status-pill{
  display:inline-flex; align-items:center; gap:6px; font-size:.72rem; font-weight:700;
  letter-spacing:.02em; padding:4px 10px; border-radius:200px; text-transform:capitalize;
  white-space:nowrap;
}
.status-pill--open{ background:var(--pink-soft); color:var(--accent-2); }
.status-pill--pending{ background:#fff3d6; color:#92620a; }
.status-pill--resolved{ background:#e2f5e9; color:#166534; }
.status-pill--closed{ background:#eef0f3; color:#4b5563; }
/* Same gray as closed — used for internal-note bubbles/badges in ticket threads. */
.internal-note-pill{ background:#eef0f3; color:#4b5563; }

/* ---------- admin console (ticket queue + detail) ---------- */
.admin-shell{ max-width:1180px; margin:0 auto; padding:48px 24px 96px; }
.admin-head{ display:flex; align-items:baseline; justify-content:space-between; gap:16px; flex-wrap:wrap; margin-bottom:24px; }
.admin-head h1{ font-size:1.6rem; margin-top:4px; }
.admin-counts{ font-size:.9rem; color:var(--muted); margin:0; }
.admin-filters{ display:flex; gap:14px; flex-wrap:wrap; align-items:flex-end; margin-bottom:20px; padding:20px; }
.admin-filters .field{ margin-bottom:0; min-width:170px; }
.admin-filters .field--search{ flex:1; min-width:220px; }
.admin-table-wrap{ background:var(--bg); border:1px solid var(--border); border-radius:14px; overflow:hidden; }
.admin-table{ width:100%; border-collapse:collapse; font-size:.88rem; }
.admin-table th{
  text-align:left; font-size:.72rem; font-weight:700; letter-spacing:.06em; text-transform:uppercase;
  color:var(--muted-2); background:var(--surface); padding:12px 16px; border-bottom:1px solid var(--border);
}
.admin-table td{ padding:14px 16px; border-bottom:1px solid var(--border); vertical-align:top; }
.admin-table tbody tr:last-child td{ border-bottom:0; }
.admin-table tbody tr{ cursor:pointer; }
.admin-table tbody tr:hover{ background:var(--surface); }
.admin-table a.row-link{ text-decoration:none; color:var(--text); font-weight:600; }
.admin-table a.row-link:hover{ color:var(--accent); }
.row-sub{ font-size:.8rem; color:var(--muted-2); }
.admin-empty{ padding:40px 16px; text-align:center; color:var(--muted); }
.admin-th-check{ width:36px; }
.admin-table td.admin-td-check{ padding-right:0; }
.admin-bulkbar{
  display:flex; align-items:center; gap:14px; background:var(--surface); border:1px solid var(--border);
  border-radius:12px; padding:10px 16px; margin-bottom:14px; font-size:.85rem; color:var(--muted);
}
.admin-bulkbar[hidden]{ display:none; }

/* ---------- customer portal ticket thread ---------- */
.msg-thread{
  display:flex; flex-direction:column; gap:14px; margin-top:14px;
}
.msg-bubble{
  max-width:70%; padding:14px 16px; border:1px solid var(--border); border-radius:14px;
  overflow-wrap:anywhere;
}
.msg-bubble--customer{ align-self:flex-start; background:var(--surface); }
.msg-bubble--agent{ align-self:flex-end; background:var(--pink-soft); }
.msg-body{ color:var(--text); white-space:pre-wrap; }
.msg-meta{ margin-top:7px; color:var(--muted-2); font-size:.74rem; }
.msg-bubble--agent .msg-meta{ text-align:right; }
@media (max-width:600px){ .msg-bubble{ max-width:88%; } }

/* ---------- admin-only ticket notes ---------- */
.msg-bubble--internal{
  align-self:stretch; max-width:100%; background:#fdf6e3; border-color:#ead9a7; color:#4d3b12;
}
.internal-note-badge{
  display:inline-flex; align-items:center; margin-right:8px; padding:2px 7px; border-radius:200px;
  background:#f3dfad; color:#6f4f00; font-size:.68rem; font-weight:700; letter-spacing:.02em;
}

/* ---------- checkbox fields (compliance confirmations, internal-note toggle) ---------- */
.field--checkbox label{
  display:flex; align-items:flex-start; gap:9px; font-size:.85rem; font-weight:400; color:var(--muted);
  cursor:pointer;
}
.field--checkbox input[type="checkbox"]{ margin-top:3px; flex-shrink:0; width:16px; height:16px; accent-color:var(--accent); }

/* ---------- inline "Saved" confirmation next to a select/control ---------- */
.saved-note{
  display:inline-block; margin-left:10px; font-size:.78rem; font-weight:600; color:#1f6b3a;
  opacity:0; transform:translateY(-2px); transition:opacity .15s ease, transform .15s ease;
}
.saved-note.is-visible{ opacity:1; transform:translateY(0); }

/* ---------- customer ticket-history panel (agent console) ---------- */
.customer-tickets{ display:flex; flex-direction:column; gap:8px; margin-top:6px; }
.customer-tickets a{
  display:flex; align-items:center; justify-content:space-between; gap:10px;
  padding:9px 12px; border:1px solid var(--border); border-radius:8px; text-decoration:none; color:var(--text);
  font-size:.85rem;
}
.customer-tickets a:hover{ background:var(--surface); border-color:var(--muted-2); }
.customer-tickets .ct-subject{ overflow:hidden; text-overflow:ellipsis; white-space:nowrap; }
.customer-tickets .ct-meta{ flex-shrink:0; color:var(--muted-2); font-size:.76rem; }
.customer-link{ color:var(--indigo); text-decoration:none; font-weight:600; }
.customer-link:hover{ text-decoration:underline; }